Professional Pet Care Services
Talk to us about what your pets need, and what you need to feel comfortable that they are receiving the quality of care that you expect. Because our services are tailored to your specifications and your household’s routine, there is not a set price list, but see the fees section for some general guidelines.
If you are seeking a way to make sure your pet gets out in the middle of the day, we can set up a regular schedule of midday breaks and assign a primary walker to take care of most of these regular visits so that your pup can build a relationship with his/her walker.
Midday Dog Walks
MIDDAY DOG WALKS
Long commutes are common in this area, as are long workdays, traffic jams, plane delays, and last-minute meetings. If you are seeking a way to make sure your pet gets out in the middle of the day, we can set up a regular schedule of midday breaks and assign a primary walker to take care of most of these regular visits so that your pup can build a relationship with his/her walker. People who work from home also find midday walks useful for tiring out their pets while they are on teleconferences or working on projects. We’ll take your dog for a walk and/or play in the yard, feed if needed, give treats and attention, and freshen water. This way you’ll know you don’t have to rush home or worry that your four-legged friend has been holding it for too long! We understand that work schedules change frequently and make it easy for you to cancel or change regularly scheduled visits.
YARD CLEAN UP
Available for our regular midday visit clients, a weekly yard clean up can help you enjoy your yard when you are home and not worry about stepping in any untoward piles! Using your poop scooper and bags, we can tack on a yard clean up to a regular midday visit and give you a little time back on your calendar.
PUPPY VISITS (for puppies up to 6 months old) and ELDERLY DOG CARE VISITS
Everyone loves puppies, but they do require extra care and attention! It is recommended that puppies get a potty break every couple of hours that they are months old; for example, a 3 month old puppy should have a break every three hours. We will work with you to create a potty break schedule that includes plenty of socialization, play time and any necessary cleanup. If your puppy isn’t quite ready to be treated as an adult at 6 months, that is fine and we can accommodate!
Older dogs, and dogs recovering from surgeries or injuries, may also need more frequent potty breaks. Talk to us about a schedule for your wise old friend to include time in the sun and fresh air, attention, slow and easy walks, medication and clean up as needed.
WEEKEND AND AD HOC PET CARE VISITS AND DOG WALKS
Don’t need a regular schedule of midday dog walks, but do need a go-to person to help take care of your pups while you run errands, take day trips, or otherwise enjoy the weekends? We can set you up in our system so that you are able to quickly and easily request walks as needed with as little as 24 hours notice.
Horse and Farm Care
HORSE AND FARM CARE
Our horse-experienced sitters can provide care for your at-home horses while you are out of town or away for a long work day. We will bring in, turn out, feed grain and supplements, change blankets/sheets/fly masks as needed, top off water and hay, check for injuries and make sure shoes are still on. We can also clean stalls, take care of simple wounds and basic injuries as instructed by you, and give oral medications as instructed by you or your vet. We can also take care of chickens, geese, and some other farm animals. Of course, our horse people are also fabulous dog and barn cat people!
Whether you have one or multiple cats, we understand the needs and personalities of cats and the extra care some kitties might need when their people are not home. When you travel, we can provide one or two visits a day, between the hours of 8am and 5pm, to ensure that your feline friends receive the care and attention that they need. Please note that we will only offer a minimum of a once a day visit to cats and do not offer any cat sitting schedules that skip a day or more while you are not home.
Our cat sitters have great experience working with scared cats, giving medications, cleaning litter pans, cleaning up hair balls, and enticing the skeptical cat to play or sit on our laps for some petting. We can offer a Basic Cat Care visit which is 15-20 minutes and includes feeding, clean water, litterpan cleaning, and as much or as little attention as your cats would like, or a longer Extended Cat Care visit that is 30 minutes for kitties who really enjoy the extra play and social time.
If medications are needed, please discuss with us so that we can ensure that we appropriately experienced cat sitters available in your neighborhood.
Fees are based on each customer’s needs and take into account:
- Length of visit – our appointments range from 15 minutes to an hour
- Type of and number of pets
- Type of care needed
- Holiday fees are applied for high demand holidays: Labor Day or Memorial Day weekends (Sat-Mon), Easter Sunday, July 4th, Thanksgiving Day, Friday – Sunday after Thanksgiving Day, Christmas Eve and Christmas Day, and the New Year’s holiday (Dec 31 and Jan 1)
- Schedule and frequency of care needed
- Time of day of visits (very early or very late visits will cost a bit more)
- Sometimes we will provide services outside of our normal service area for a slightly higher rate
- Visits on Saturdays and Sundays incur an additional 10% fee
Generally, our minimum visit is $20 for a quick 15 minute visit (ie, a late night potty break or a quick visit to a shy cat). The regular, non-discounted 30 minute visit is $30. Discounts are available for regularly scheduled midday visits (at least 3 visits/week for a minimum of 8 weeks). Contact us for pricing for your particular schedule and pets.
We know that schedules change and things happen, and we strive to provide a reasonable cancellation policy.
Cancellations for regularly scheduled daily walks/visits:
- Cancellation received before 8 am the day of the service: no charge
- Cancellation received after 8 am the day of the service: full price for the service
Cancellations for ad hoc/as needed services
- Cancellation received more than 24 hours before service, no charge
- Cancellation received less than 24 hours before service, full price for service
- Ad hoc visits booked, confirmed and canceled on the same day will be charged full price.
Cancellations for vacation/travel schedules:
A vacation or travel schedule is considered to be any schedule during which the client is not returning home overnight. Cancellation fees are applied to any schedule for which we have booked the sitter(s) and sent a service confirmation to the client or confirmed in the client portal.
- Cancellation received more than 1 week prior to first visit: $25 booking fee
- Cancellation received within 1 week to 24 hours before the first scheduled visit: Full price of first 24 hours of original vacation or service schedule
- Cancellation received less than 24 hours from the start of service: full price of the first 48 hours of original vacation or service schedule
- Schedules may be changed within a week of the first visit at no charge as long as the entire schedule is not cancelled.
- If an owner returns home early, the vacation/travel schedule will be billed as originally booked and confirmed.
PAYMENTS AND INVOICING
Payments via checks or automated Bill Pay through your bank are preferred. You may also pay by credit card through PayPal or our client portal.
Upon booking your services, you will receive a confirmation of your services that will include pricing. We will bill for regularly scheduled services every other week. Invoices for vacation visits or services scheduled as needed are sent immediately upon completion of the services. All invoices are due upon receipt. There will be a service charge added to invoices unpaid after 30 days.
All invoices are due upon receipt. Invoices unpaid after 30 days will have a $25 late fee added to the invoice and ALL FUTURE SERVICES, including regularly scheduled dog walks, WILL BE STOPPED until payment is received. Invoices remaining unpaid will have an additional service charge added each month until full payment is received. Services may be reinstated once payment is made. Invoices remaining unpaid after six months will be sent to collections.
Never expected but always appreciated, cash gratuities for your walkers or pet sitters may be left for your regular sitter, or you may request to have a gratuity added to an invoice. If you pay online through our client portal, you can elect to add a tip to your payment. All tips go 100% to the designated walker or sitter.
WHAT OUR CLIENTS
SAY ABOUT US
“After 4 years of having our girls, your service was one of the easiest, most reliable services we have EVER used.”
“I do appreciate the freedom and peace of mind you and your team provide me!”
You all make our time away very comfortable. Thank you for taking such good care of our baby!
“Thank you so so much for all the attention and great service. You have been amazing.”